• The Fundamentals of Facilitation

      Two day intensive training

      Because good facilitation isn't rocket science

      Anyone can be an effective facilitator. It's not about clever techniques or a having the gift of the gab. It's about developing a handful of fundamental skills and cultivating the appropriate attitude.

      Overcome unhelpful habits

      Often our education and work experience trains us to be good at communicating our point of view and persuading people to follow our lead. While these are valuable skills in many situations, they are the very opposite of good facilitation. To facilitate well, we need to avoid these habits and develop new ones.

      Develop new skills

      Skills like active listening, understanding the group's needs and planning a session. We support you to practice these fundamental skills, develop your confidence to apply them in your work and to use reflection for continual improvement.

      Benefit from an extraordinary trainer ratio

      Practice is the key to developing the confidence to apply your new found skills for real. Approximately half the training time is devoted to practicing facilitation. With a maximum of twelve participants and two trainers everyone has plenty of time to practice and receives detailed, personal feedback from the trainers.

      Support each other

      Co-facilitation - when two facilitators work together in a session - has many benefits. Not least, facilitating with a colleague is an excellent way to support each other during the session and also afterwards for continual improvement. To encourage organisations to train people to facilitate together, we offer a discount on multiple bookings.

    • Is it for you?

      Who is it for?

      This course is for anyone who wants to design and lead events and group conversations.


      Those with little or no experience of facilitation will be able to plan and lead a short workshop with confidence.


      People with more experience will build on their existing skills to further develop their facilitation practice.

      What sort of events is it for?

      The skills you develop on this course can be applied in both formal and informal situations including meetings, workshops, conference sessions and community and stakeholder consultations.


      Also ideal for people wanting to facilitate Climate Conversations, Carbon Conversations and similar programmes.

      Who are the trainers?

      The training is led by Pam Candea and Osbert Lancaster, both skilled and experienced facilitators.


      They have trained over 500 people, developing their skills and confidence to facilitate meetings and events.


      With a maximum of twelve participants, everyone is assured of Pam and Osbert's personal attention and support.

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      Interested in a bespoke course? Contact us.

    Your contract is with Osbert Lancaster, trading as Clarity & Co (hereinafter referred to as “C&C” or “we”), of 9 Sandford Gardens, Edinburgh EH15 1LP. All facilitation training services that you purchase from C&C are organised and sold subject to the following conditions:
    Bookings must be paid in full before the course begins; this will usually be on receipt of an invoice after completing the booking process on our website. Once payment has been received by C&C, a booking confirmation will be sent, followed by full course information in the week prior to your course. All courses except private, in-house training have a minimum number of clients required to run. If this minimum number is not reached 7 days before the course start date, you will be notified by C&C and offered an alternative date or a full refund.
    C&C reserves the right to cancel any course at any time. A reason for this may be unforeseen circumstances such as road or venue closure, extreme weather conditions, serious illness etc. Should this ever happen, C&C will offer you a full refund or a replacement course of the same type on an alternative date.
    Should C&C have to cancel a course for either of the above reasons, we will not be liable for any additional losses incurred. Unless otherwise stated, C&C does not provide food, drink or accommodation during a course, unless otherwise stated. The client understands that delegates are responsible for their own welfare in this respect.
    We like to take photos of delegate participating on our courses and these photos may then be used for marketing purposes, both on line and in print. Please advise the C&C trainers on the day if you would rather not appear in any photography.
    Altering Your Booking:
    The client understands that alterations can be made to a confirmed booking, subject to the following conditions: Course registrations that are cancelled more than 28 days in advance of course start date will be refunded via BACS, minus 25% of the fee. Course registrations that are cancelled 14-28 days in advance of course start date will be refunded via BACS, minus 50% of the fee. Course registrations that are cancelled less than 14 days before the course start date will not be refunded. C&C takes no responsibility for making alternative arrangements.
    Changes to a course registration can be made once, at no cost, up to 14 days before the course start date.  Changing the course registration more than once within this time period will incur a charge of 25% of the course fee to cover administration costs.  
    Changes made after 14 days before the course start date will be treated as a cancellation.
    We will not share personal details with any other organisation unless required by law.